Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Zicfy Automobile collects, uses and protects your information when you visit our website or interact with us.

Zicfy Automobile (“we”, “our”, “us”) operates the website https://zicfyautomobile.com/vadodara/ (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Site.

1. Information We Collect

We collect different types of information to provide and improve our services:

  • Contact & Booking Information: When you submit a form or contact us, we may collect your name, mobile number, email address, city/area and vehicle details so we can respond to your request or booking.
  • Usage & Technical Data: When you browse the Site, our servers and analytics tools may automatically collect your IP address, browser type, device type, operating system, pages visited, time spent on pages, referring URLs and other diagnostic data. This data helps us understand how visitors use the Site and improve performance.
  • Cookies & Similar Technologies: We use cookies and similar tracking technologies to remember preferences, improve user experience, measure performance and show relevant content/ads.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing, operating and maintaining the Site and our garage services.
  • Responding to your enquiries, booking requests and service-related questions.
  • Sending important updates about bookings, service reminders or changes to our terms and policies.
  • Improving website content, layout and user experience based on usage patterns.
  • Monitoring, preventing and addressing technical issues, fraud or misuse.
  • Showing non-sensitive promotional messages or offers related to our services.

3. Cookies & Tracking Technologies

Cookies are small text files stored on your device that help us remember certain information. We may use:

  • Essential cookies to enable core website functions (for example, security or form submission).
  • Preference cookies to remember your settings and choices.
  • Analytics cookies to understand how visitors interact with our pages so we can improve them.
  • Advertising cookies used by third-party partners such as Google to show more relevant ads.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of the Site may not function properly.

4. Google AdSense & Advertising Partners

We use Google AdSense and possibly other advertising partners to display ads on our Site. These third-party vendors may use cookies and similar technologies to serve ads based on your prior visits to this and/or other websites.

In particular, Google uses the DoubleClick cookie and other identifiers to show ads that are relevant to your interests. The information used for advertising does not include your name, address, email address or phone number; it is based on non-personally identifiable information such as your browsing behaviour.

You can learn more about how Google uses data from partner sites and how to control your ad settings by visiting:

By using our Site, you consent to the use of such cookies and data in accordance with Google’s and our own policies.

5. Analytics & Log Data

We may use web analytics tools (such as Google Analytics or self-hosted visitor logs) to collect information about how the Site is used. This may include your IP address, approximate location, device type, browser, visited pages and timestamps.

This information is used in aggregate form to measure traffic, diagnose technical issues, detect suspicious activity and improve our content. We do not use analytics data to personally identify individual visitors except where needed for security or abuse prevention.

6. Sharing of Your Information

We do not sell or rent your personal information to third parties. We may share limited information in the following situations:

  • Service Providers: With trusted vendors who help us operate the Site, process analytics or provide communication tools, strictly for the purpose of supporting our services.
  • Legal Requirements: If required by law, regulation, court order or government request, or to protect our rights, property or safety.
  • Business Transfers: In case of a merger, acquisition or asset sale, your information may be transferred as part of the business, with appropriate safeguards.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy or as required by law. Booking and contact details may be stored for a reasonable period to provide after-service support, resolve disputes or meet legal obligations.

Visitor log data and analytics records may be kept for a limited duration before being anonymised or deleted, depending on our technical and business needs.

8. Data Security

We take reasonable and appropriate technical and organisational measures to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized access or disclosure. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Third-Party Links & External Services

Our Site may contain links to external websites or services, such as Google Maps, WhatsApp, social media pages or payment gateways. These third-party sites have their own privacy policies and we are not responsible for their content, security practices or data handling. We recommend that you review the privacy policies of any external sites you visit.

10. Children’s Privacy

Our services are intended for adults and vehicle owners. We do not knowingly collect personal information from children under 13 years of age. If you believe that a child has provided us with personal data, please contact us so we can take appropriate action to remove such information.

11. Your Rights & Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:

  • Right to access the personal data we hold about you.
  • Right to request correction or updating of inaccurate or incomplete data.
  • Right to request deletion of your personal data, subject to legal or contractual limitations.
  • Right to object to certain types of processing or withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details provided in the “Contact Us” section below. We may need to verify your identity before responding to certain requests.

12. Use of WhatsApp & Phone Communication

When you contact us via WhatsApp or phone, we may store your number and conversation details for booking, support and service follow-up. We will not share your WhatsApp number or call logs with unrelated third parties for marketing purposes. Standard call and messaging charges may apply as per your telecom provider.

13. International Visitors

Our garage and primary operations are based in Vadodara, Gujarat, India. By using the Site from outside India, you understand that your information may be transferred to, stored and processed in India, where data protection laws may differ from those in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we do, we will update the “Last Updated” date at the bottom of this page. We encourage you to review this Policy periodically. Your continued use of the Site after any changes means you accept the updated Policy.

15. Contact Us

If you have any questions about this Privacy Policy, our data practices or your personal information, you can contact us at:

Zicfy Automobile
Ajwa Road, Vadodara, Gujarat 390019
đź“ž +91 97248 26261
✉️ care@zicfyautomobile.com

Last Updated: January 2026